(Question and Answer): Being here is like walking through molasses. They didn't teach us anything like this at the Kellogg School. Yeah, it's Northwestern. I went there. >> I've done a detailed

 Being here is like walking through molasses. They didn't teach us anything like this at the Kellogg School. Yeah, it's Northwestern. I went there.

>> I've done a detailed analysis of wage fluctuations in Madison. The two tailed test shows that --

>> -- your data says to give everyone raises, which we can't do. Not now. This is basic clear [inaudible] in HR that you learn as a first year MBA. What's wrong with everyone?

>> Oh, Jim Honeymoon should have taught you group communication, son.

>> But a motivated workforce brings more sales. It should. Look, I've got the meta study that was done to prove the correlation.

>> Here's the Heritage Report, Page 16, Paragraph 4, you'll see and --

>> -- look on Page 19. They're basically disagreeing with themselves.

>> Analysis paralysis. It's the 2.0 of Toffler's future shock and Jane just encourages it.

>> Your thoughtful idea livens our conversation, Carrie. The least we can do is listen.

>> Jane.

>> Thoughtful idea. That's all they do. I think about puppies, but do I talk about it? No. They're just puppies. They're cute, but what were we talking about?

>> I think we aren't finished --

>> -- you guys --

>> -- Heather, come on, Jane, thank you.

>> These numbers make about as much sense as calling a small coffee tall. Why do we ever have to go there? I know. I know. Yes, I did. Okay. We'll try it. Yes. Bye.

>> How can you stand it, Jane?

>> We'll get the coffee machine fixed.

>> No, I mean the way everyone has to keep talking about how many angels can dance on the head of a pin.

>> Angels, are you talking about that Lady Gaga concert?

>> It's an old thing they did in the Middle Ages.

>> Knock it off with about how old I am.

>> Jane, our team, they can't move themselves past talking and analyzing and considering.

>> Jason. You're just too impatient. Some people are thinkers and some people are doers. When you're older, you'll understand.

>> My great grandfather taught me to do. Don't stew. He worked down in the mines in West Virginia. The owner couldn't spell his last name, Waunkawski [phonetic]. So, he just changed his name to Waun and then he cashed those paychecks. He didn't stew, he do.

If Heather could get the other managers, especially Jane and Carlos, to agree to let her develop a new compensation plan, which of these types of plan would it be?


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A single-use plan that shows how to achieve this unique goal that is unlikely to be repeated in the future


A standing plan that will be used on an ongoing basis to provide guidance


A strategy map that shows how compensation affects the organization’s strategy

A blueprint plan that shows how she will fund the higher wages


Heather, the HR manager, is focused on finding ways to raise wages so she can attract better employees. This is an example of:


a high-level strategy for the company.


a tactical plan that will help her department contribute to the company’s goals.


a precise and measurable operational goal.


a mission statement that defines the purpose of the organization.


Jason is frustrated with the team because they are stuck on which of these stages used to set objectives?


setting measurable goals for the departments and employees


developing action plans to achieve those goals


reviewing their progress in following the action plans


none of these answers

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