Hospital application

Question

HOSPITAL Scenario
Type of care provided
Scenario
Question 1
A hospital is an acute care short-term stay and emergency medical center that also includes medical
departments such as, surgical, obstetrics, infectious disease, radiology, laboratory and mental health.
How would you determine which skills, certifications, and licensure would be effective in retaining the
current nurses? (developing a small group to explore the feasibility of providing more skills development
and training)
Question 2
Is there a direct correlation between additional skills and retention and motivation of the nurses?
Question 3
How would you determine who would be provided the skills development? Are all skills for all nurses
feasible?
You are the administrator of a medium-sized hospital. The Director of Human Resources has been
summoned to an executive team meeting in an effort determine why an unusual number of nursing staff
leaving for other employment. During the discussions, the Director of Nursing provides her thoughts regarding why the nurses may be less productive and why some are departing. She states that the primary
reason is salaries/benefits. A charge nurse thinks the reason might be working conditions, especially
involving patient load in the various nursing units. Overall morale is low, which is adversely affecting productivity. This has also resulted in some patient quality outcomes discovered by the Continuous Quality
Improvement team.
During the discussion, the Senior Director of Admissions shares some experiences she had with a former employer--that the nursing staff tended to remain longer with the employer based on good working
conditions, specifically in the area of learning new skills, obtaining additional certifications, licensure, and
cross-training for other areas not usually assigned. She feels that these measures result in higher retention and patient quality outcomes.
After the meeting, you meet with the Director of Nursing and Human Resources Director, who is also in
charge of all training and development for the hospital. As the administrator, you consider developing
a small group to explore the feasibility of providing more skills development and training to your current
nursing staff. Before implementing this directive, consider the following:
How would you determine which skills, certifications, and licensure would be effective in retaining the
current nurses? (developing a small group to explore the feasibility of providing more skills development
and training)
Question 2
Is there a direct correlation between additional skills and retention and motivation of the nurses?
Question 3
How would you determine who would be provided the skills development? Are all skills for all nurses
feasible?
You are the administrator of a medium-sized hospital. The Director of Human Resources has been
summoned to an executive team meeting in an effort determine why an unusual number of nursing staff
leaving for other employment. During the discussions, the Director of Nursing provides her thoughts regarding why the nurses may be less productive and why some are departing. She states that the primary
reason is salaries/benefits. A charge nurse thinks the reason might be working conditions, especially
involving patient load in the various nursing units. Overall morale is low, which is adversely affecting productivity. This has also resulted in some patient quality outcomes discovered by the Continuous Quality
Improvement team.
During the discussion, the Senior Director of Admissions shares some experiences she had with a former employer--that the nursing staff tended to remain longer with the employer based on good working
conditions, specifically in the area of learning new skills, obtaining additional certifications, licensure, and
cross-training for other areas not usually assigned. She feels that these measures result in higher retention and patient quality outcomes.
After the meeting, you meet with the Director of Nursing and Human Resources Director, who is also in
charge of all training and development for the hospital. As the administrator, you consider developing
a small group to explore the feasibility of providing more skills development and training to your current
nursing staff. Before implementing this directive, consider the following:
Question 4
How would you determine if additional compensation would be required for trained nurses? How would
you quantitatively determine the cost of this initiative?