Applying Knowledge to the Workplace
To complete this discussion:
Complete the following reading and videos prior to participating in the forum:
Self-Assessment and Dialogue as Tools for Appreciating Diversity
Understanding Our Biases and Assumptions
Preparing for My Appraisal: Cutting Edge Communication Comedy Series
What Your Boss Wants: Business
In addition, review the weekly Instructor Guidance and any supporting information in the announcements.
Be sure to tie your responses back to our weekly content using citations.
Explain cross-cultural training.
Do you think cross-cultural trainings should be more commonplace? Why or why not?
In multinational organizations, should the trainings be adapted to reflect the culture of the clients that they serve? For example, there are some differences in how different cultures approach customer service.
Think of a company (or do an online search to identify one) that serves multinational populations. List two important aspects to training that should be considered that might differ from the company culture itself in training based on the population(s) they serve.
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