Understanding Performance Management

This essay is for an ILM assignment.

TASK

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The purpose of this unit is to enable you to understand the value of performance management techniques and how to apply them in a fair and objective manner.

The task requires you to explain the value of performance assessment, to appropriately identify at least two ways to ensure fair and objective formal assessment giving an explanation of how to set correct SMART objectives, how to set performance standards and how to measure performance against agreed standards for a team member.

The importance of feedback to improve performance should then be explained as well a description of how to give effective feedback.

Finally you should identify at least two potential areas of underperformance in the workplace as well as two appropriate causes for failure to meet agreed performance levels and a description of at least two appropriate actions to restore performance.

ASSIGNMENT DETAILS

Describe the value of formal and informal performance assessment in the workplace (8 marks)

· Explain the role of the first line manager in performance management (4 marks)

· Identify ways to ensure fair and objective formal assessment (12 marks)

· Explain how to set SMART objectives for a team member (12 marks)

· Explain how to set performance standards for a team member (8 marks)

· Explain how to measure performance against agreed standards (8 marks)

Explain the importance of feedback to improve performance (12 marks)

Describe how to give effective feedback ( 8 marks)

· Identify potential areas of underperformance in the workplace (8 marks)

· Identify causes for failure to meet agreed performance levels (8 marks)

· Describe actions to restore performance to acceptable levels (12 marks)

Additional instructions: Please use the attached information to guide your writing. Particularly the PPT/PDF documents.

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