Throughout the term, you will prepare a sales call plan to be used in the Skills Simulations. In this paper, you will write out your detailed call plan and how you will handle the interactions with the customer. Your paper should be 1200-1500 words, Times New Roman, 12 font, single spaced, professionally formatted. Follow the sales model we have been using:
Briefly describe the company you work for and the product you are selling (from Paper #1).
Describe the target customer and their use of the product (from Paper #1).
Write out your introductory opening/purpose statements.
Write out at least 5 questions that you will use to build rapport.
Write out at least 5 open questions that will get the customer to reveal their needs.
Write out at least 5 closed questions that will give you specific information about their needs.
List the top 5-8 features of your product. Write out your feature and benefit statement for each.
List the top 5 objections that you anticipate. Write out your response to each.
Write out at least 2 closing statements.
Note that part of the grade on this paper will be the quality of the writing, organization, grammar, etc
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